Calibration
  For a new Otogram: A new Otogram comes with an Otovest which houses the calibrated transducers (earphone inserts, ambient noise microphone, and bone vibrator) as well as the most recent version of the Otogram’s software. The Otogram is calibrated to meet ANSI S3.6 and all other applicable specifications. 

The Otogram requires annual calibration after the first year of service.  Tympany provides this service for a fee.   Upon receipt of the annual calibration fee, Tympany will arrange for shipment of the Otogram for calibration and updates.  Details of this vary somewhat by model.

Periodically the customer may also receive an update CDROM disk that will provide updates to the Otogram’s software. These updates can be installed by merely putting the CDROM in the  CDROM drive and closing the door. The Otogram will then install the new updates

This simple maintenance keeps the Otogram up-to-date with the newest technology in hearing testing for many years of smooth operation

Please contact us if you have any questions at 866.316.3606 or otogram@tympany.net !