Patients have shown great acceptance of the Otogram and have commented on the following benefits over conventional manual testing:
Prefer examination room to a sound booth. Patients commented that they do not enjoy being in a sound booth, that are often small, dark, cramped, and old. Patients prefer the brighter, cleaner, open examination room environment that the Otogram allows.
Test at their own pace.
Patients often feel rushed when taking conventional hearing tests. They prefer being able to take the test at their own pace. The Otogram self-administered tests allow patients to move at their own pace and complete the automated test in about the same time as the conventional test.
Find testing environment less stressful.Patients find it stressful to be in the "fish bowl", when they are placed in the sound booth and separated from the clinician by a window and can only communicate through a microphone. The Otogram allows patient monitoring in a less obtrusive manner through its paging system.
Prefer recorded voice versus live voice.
Patients often find it difficult to understand a clinician that may have an accent or a cold. They feel the Otogram's pleasant recorded voice is more consistent, easy to understand and does not vary.
Find Otogram more scientific and accurate.
Patients find the "hi-tech" features of the Otogram impressive and these features inspire confidence that the clinician is using state of the art technology that will produce accurate results.
Ease of use. Patients find the Otogram very easy to use. One patient commented that she felt that the Otogram test was "so simple that her 92 year old mother who suffers from dementia could take the Otogram test".
Audiologist or Hearing Instrument
Specialist Benefits
Audiologists and hearing instrument specialists have shown great interest in the Otogram because they can leverage the technology to allow them to spend more time treating patients and dispensing hearing aids. Specifically, they have found the following benefits:
Improves
patient's experience. Audiologists or hearing instrument specialists can utilize the Otogram to provide all the patient benefits listed above. By using the Otogram, they will have happier patients and can spend more personal and productive time on treatment needs and options.
Provides 80-90% of testing needs.
Most of an audiologist’s or a hearing instrument
specialist's time is spent conducting hearing tests that
can now be effectively completed by the Otogram. Audiologists
estimate that about 10-20% of the testing conducted should
be done using conventional methods due to the patient’s
needs and hearing health problems.
Allows more time for treatment.The Otogram takes the average patient 20 minutes to complete, but only takes an audiologist or hearing instrument specialist 5 minutes to administer. For each patient tested with the Otogram, the audiologist or hearing instrument specialist has 75% more time, or 15 more minutes, to spend on treatment and dispensing. The Otogram improves a practice's workflow by providing "testing on demand" and allowing audiologists to spend more time on higher value-added activities such as advanced ABR and ENG testing, hearing aid dispensing and programming, patient counseling and rehabilitation, and other treatment activities.
Decreases the cost of testing.
Medicare and other payers continually put downward pressure on reimbursement rates. The Otogram reduces the costs of diagnostic testing to its lowest possible level by having the patient self-administer the test.
Provides solution for cost-effective satellite office expansion.
. As audiologists and hearing instrument specialists expand their practice and add satellite offices, they find that the Otogram is the most cost effective way to provide diagnostic hearing testing in satellite offices. The Otogram's small foot print (2' X 2'), low operating costs, and limited testing administration requirements, mean that it is ideal for a location that has limited space and staff. In addition, the mobile Otogram version provides a solution for hearing healthcare professionals who provide hearing clinics in remote and rural locations and must travel to provide the diagnostic testing. The mobile version is compact and easy to transport.
Provides EMR (Electronic Medical
Records). The Otogram gathers, stores and reports the digital information regarding a patient's hearing health so that it can be shared and used in compliance with HIPAA approved HL7 EMR protocols.
Complies with HIMSA's NOAH program for fitting hearing instruments
. The Otogram's test results may be integrated with the NOAH program for fitting hearing instruments so that the audiologist does not have to duplicate efforts to store data. NOAH integrates client records, audiological data and the dedicated fitting modules from various hearing instrument manufacturers.
Physicians are business people that must manage the bottom line of their practices. They find that whether they employ an audiologist on staff or contract out hearing testing, the Otogram will significantly benefit their bottom line in the first year of operation, while improving the patient experience, work environment for audiologists, and overall workflow of the practice. Physicians have found the following benefits:
Improves patient's experience.
Otolaryngologists and otologists can utilize the Otogram to provide all the patient benefits listed above. By using the Otogram they will have happier patients and can spend more personal and productive time on treatment needs and options.
Increase practice workflow. The Otogram enables hearing health professionals to work more efficiently and complete more tests while consuming less of their time. A group of several physicians could benefit from owning two or more Otograms and having one audiologist or hearing instrument specialist conduct several simultaneous tests.
Allows for Medicare and payer reimbursement.
The Otogram provides the standard diagnostic hearing tests that audiologists provide today. Consequently, there is no need to use different or new CPT codes for reimbursement.
Provides solution for cost-effective satellite office expansion.
As physicians expand their practice and add satellite offices, they find that the Otogram is the most cost effective way to provide diagnostic hearing testing in satellite offices. The Otogram's small foot print (2' X 2'), low operating costs, and limited testing administration requirements, mean that it is ideal for a location that has limited space and staff. In addition, the mobile version provides a solution for physicians who provide hearing clinics in remote and rural locations.
Consistently gathers, stores and reports information. The Otogram provides the most consistent and detailed information available on a patient's hearing health and reports it a simple and standardized manner. This aids the physicians in interpreting test results, providing diagnoses, and conducting historical comparisons of a patient's hearing health.
Ensures guaranteed up-time of the Otogram.
The Otogram's Service and Maintenance Agreement ensures that Tympany will support the Otogram through years of profitable service. Through this agreement, Tympany provides an equipment warranty, software upgrades, annual calibration, staff training, and expert support and troubleshooting services should any difficulties.
“The
reimbursement makes it one of the best practices opportunities
in years. The test results are also simple and easy to
read.” Evan L. Lipkis, M.D Advanced Center for Total Healthcare
Glenview, IL
“We
love the Otogram. It meets our needs to improve
our workflow and provide cost-effective testing on demand.”
Ted
Brown, M.D. Spring Hill,
FL
"It’s
amazing! 24/7 hearing testing capability in 6 languages without a sound
booth! It’s very simple to operate and my patients like it too."
M. Horwitz, M.D. Houston TX
“This is the best product
I have ever seen at any Academy meeting!”
2003
AAO attendee
“We
continue to love the Otogram™ and appreciate
the training and support that Tympany has given us.
I appreciate your fine work.”
ENT
physician
Georgia.
"Our practice is entirely dependent upon the Otogram™ on a daily basis for our core testing needs."
Heidi L. Close, M.D., F.A.C.S.
Des Moines, Iowa
"The
reimbursement makes the Otogram one of the best practice opportunities in years.
We are very pleased with the Otogram."
Lonnie Rutherford, Medical Insurance & Billing
Mt. Shasta, CA
"The
best thing about the test is that I don’t have to stay with the patient throughout
the test and am beeped when the patient needs help."